Seeking for help
As another assistant entered the room, Veronica grabbed their arm and said in a loud voice: “I have to go with my dog!” Please, give me an explanation! She was driven by curiosity to find out what was going on in the vet’s room.
She wanted to know how Bella was doing!
She answered
The assistant understood Veronica’s frustration and her desire to find answers. She calmly replied, “I am sorry for your distress.” Truly, I do. “At the moment I do not have any information, but I will let you know as soon as I get more information from the veterinarian.”
